Companies I've worked with

AOL
Apple
BMW
British Gas
Cisco
Ericsson
facebook
Google
HomeGoods
HP
Intel
Mattel
Nissan
PayPal
P&G
Pirelli
RedBull
Sony

Things they've said about me

Victor is an excellent UX practitioner. He takes a very pragmatic approach to UX design and is very focused on making sure his design solutions are user-centered. He is also very good at brainstorming and coming up with multiple solutions for complicated UX problems.

Kris Kepler

Managed Victor at Razorfish for Intel

[Victor is] one of the more well-rounded UX designers I've worked with, possessing a keen eye for detail and understanding of the technical nuances he's designing for. I would highly recommend him for any UX-focused agency or in-house role.

Ben Hewett

Directed Victor at Apple Retail Experiences

[Victor] was always helpful and available to answer questions, patient and extremely knowledgeable. From collaborating with him I learned a lot about e-commerce and UX processes and thinking. He's analytical, detail-oriented and has great design aesthetics.

Karen Felzener

Worked with Victor at Apple Retail Experiences

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Things I've thought

Poor-Design Coefficient

Sometimes it’s very difficult to know if a digital product/service is well designed: one has to both have the context of the intended user, and be able to use it as intended by the task to be fulfilled. However, it is quite easy to know when some digital products/services are somehow poorly...

Product and Conflict

Conflict tends to arise when individuals/roles/teams/orgs are trying to achieve goals that point to different directions. The best way to avoid, manage, and solve conflict (and the one exercise that helps teams the most with the least effort) is to get those individuals/roles/teams/orgs aligned on...

Design is communicating ideas

The word design comes from Latin designo, same origin as designate: “To mark out and make known; to point out; to indicate; to show; to distinguish by marks or description”. It is about communicating an idea, not just composing it....

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Get to know me better

Email Victor Download CV/Resume (PDF)
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CloudMondo Wi-Fi Apps & Platform

Cloud-based Platform and iOS/Android Client Apps for Wi-Fi Device Management and Deployment

CloudMondo – Cloud-based Platform for WiFi Device Management

Principal Interaction Designer in charge of UX for the company’s 6 interactive products:

  • Personal home/business wi-fi manager (iOS + Android) (now blazeX)
  • Tablet-based Network Operation Center for cloud-managed wi-fi devices (iOS + Android) (now blazeNOQ)
  • Web-based Network Operation Center for cloud-managed wi-fi devices (Web)
  • Cloud-managed wi-fi device provisioning app (Android)

I was responsible for:

  • Designing a platform of apps and services that grew from 0 to 32 revenue customers, 15,000+ end-users, and expanded to 7 countries in under 1 year.
  • Understanding requirements from customers and stakeholders
  • Translating business requirements and platform constrains into user-oriented and user-friendly interfaces
  • Understanding the intricacies of the platform (easy set-up of cloud-based agent-managed ‘routers’ by both technicians and end-users)
  • Defining the workflows, screens, processes and interactions for the user interface
  • Coordinating with the development team to get designs into production pipeline
  • User-oriented and functionality QA control
  • Management of the app’s online access points (Google Play Store / Apple App Store)