CloudMondo Wi-Fi Apps & Platform

CloudMondo – Cloud-based Platform for WiFi Device Management

Principal Interaction Designer in charge of UX for the company’s 6 interactive products:

• Personal home/business wi-fi manager (iOS + Android) (now blazeX)

• Tablet-based Network Operation Center for cloud-managed wi-fi devices (iOS + Android) (now blazeNOQ)

• Web-based Network Operation Center for cloud-managed wi-fi devices (Web)

• Cloud-managed wi-fi device provisioning app (Android)

I was responsible for:

• Designing a platform of apps and services that grew from 0 to 32 revenue customers, 15,000+ end-users, and expanded to 7 countries in under 1 year.

• Understanding requirements from customers and stakeholders

• Translating business requirements and platform constrains into user-oriented and user-friendly interfaces

• Understanding the intricacies of the platform (easy set-up of cloud-based agent-managed ‘routers’ by both technicians and end-users)

• Defining the workflows, screens, processes and interactions for the user interface

• Coordinating with the development team to get designs into production pipeline

• User-oriented and functionality QA control

• Management of the app’s online access points (Google Play Store / Apple App Store)