Cisco SkillZone

Online platform for an Internet of Things employment and education service

Cisco Corporate Social Responsibility wanted to create an online platform to support their initiative to educate the next generation of Internet of Things Specialists together with their strategic partners. I designed an online education platform to be tested in a pilot run for the program. What I did was:

• Interviewed key stakeholders

• Created a strategic vision for the program’s platform

• Helped define key events on the desired customer experience for the program

• Presented ideas as a prototype that presented a user journey in an interactive way

• Tested the prototype with internal resources, subject-matter experts and stakeholders

• Refined the solution by iterating on the prototype and presenting to key stakeholders

• Lead a team of interaction and visual designers in the creation of an MVP platform for a test pilot program

• Kept an open conversation at all times with all key stakeholders to address and integrate their needs and feedback

• Coded a fully-functioning prototype (html5/bootstrap/javascript/json db) as design reference and specification for the development team

• Interfaced with the development team to make sure functionality aligned with resources, platform capabilities and completion timeframe

I also helped CSR create a future vision of the program as an interactive prototype, allowing stakeholders to understand the ideas and the functionality of the proposed solution by experiencing it first hand.