Cloud-based Platform for Wi-Fi Device Management

    Cloud-based Platform for Wi-Fi Device Management

    Principal Interaction Designer in charge of UX for the company’s 6 interactive products:

    • PocketWIFI (now blazeX): personal home/business wi-fi manager (iOS + Android)
    • PocketNOQ (now blazeNOQ): Tablet-based Network Operation Center for cloud-managed wi-fi devices (iOS + Android)
    • WebNOQ: Web-based Network Operation Center for cloud-managed wi-fi devices (Web)
    • PocketTEK: cloud-managed wi-fi device provisioning app  (Android)

    I was in charge of:

    • Understanding requirements from customers and stakeholders
    • Translating business requirements and platform constrains into user-oriented and user-friendly interfaces
    • Understanding the intricacies of the platform (easy set-up of cloud-based agent-managed ‘routers’ by both technicians and end-users)
    • Defining the workflows, screens, processes and interactions for the user interface
    • Coordinating with the development team to get designs into production pipeline
    • User-oriented and functionality QA control
    • Management of the app’s online access points (Google Play Store / Apple App Store)